Privacy policy

Privacy Policy

Effective Date: July 26, 2023

Your privacy is of utmost importance to THAYA. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you interact with our company, website, and products.

Information We Collect

THAYA collects the following types of personal information:

1.Contact Information: Your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.

2.Payment Information: Your credit/debit card number, expiration date, and CVV code when you make a purchase on our website. We do not store this information - it is securely processed by our payment processor, PayPal.

3.Account Information: Your username and password if you create an account on mythaya.com.

4.Browsing and Usage Data: Information about your interactions with our website, such as the pages you visit, the products you view, and the searches you perform. This data is collected using cookies and similar technologies.

How We Use Your Information

THAYA uses the personal information we collect for the following purposes:

1.Processing and fulfilling your orders.

2.Communicating with you about your account, orders, and customer service inquiries.

3.Sending you marketing communications and product updates (if you've opted in).

4.Improving and personalizing your shopping experience on our website.

5.Complying with legal and regulatory requirements.

We will never sell or rent your personal information to third parties for their own marketing purposes.

Protecting Your Privacy

THAYA takes the security of your personal information very seriously. We use a variety of physical, technical, and administrative measures to safeguard your data, including:

1.Encrypting your personal and financial information during transmission.

2.Storing your data on secure, access-restricted servers.

3.Limiting employee access to your information on a need-to-know basis.

4.Regularly monitoring and updating our security protocols.

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy.

Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services.

We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain.

This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Your Rights and Choices

You have the following rights and choices regarding your personal information:

1.Access, correct, or delete the personal information we have on file for you.

2.Opt out of receiving marketing communications from THAYA.

3.Request that we refrain from collecting certain types of personal data.

To exercise these rights, please contact our privacy team at service@mythaya.com.

Changes to this Policy

THAYA may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or sending you an email.

Your continued use of our products and services after the effective date of the updated policy will constitute your acceptance of the changes.

If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to us at the email address above. We're here to ensure your trust and confidence in THAYA.